Thursday, December 31, 2009

Technology 4, Strategerist 0

Yes, I am defeated. Every piece of technology that I brought with me to Argentina has given me significant trouble. It's sad. I do promise a posting on what I've actually been up to in Buenos Aires, but since I finally have my computer/phone/camera up and running (sort of) I figured I would take this opportunity to write.

It all begins when I was back in the States and trying to book my internal flights on Aerolineas Argentina. I, naively apparently, thought I could book my flights to Iguazu, Bariloche, and Calafate (and BA) simply by going to their website, choosing my flights, filling out my personal information, and getting a confirmation number and copy of my itinerary. Obviously I was wrong, and things are not that simple in Argentina.

I arrive very early Christmas morning (santa was on my flight, coming from the north pole to buenos aires) and I transferred airports to the local/domestic one. I get up to the ticket counter to check my bags in for Iguazu Falls and the woman very politely tells me there is no record of my reservation. I insist that there is one and that I booked online. After searching (harder?) she finds some semblance of what once was a reservation and tells me that I need to go to the cashier, because I didn't actually purchase my ticket. SO I make my way and stand in another line. I tell the next woman about how I booked my tickets online, and could she check to see if my other flights were still good to go. She told me that unfortunately the same problem persisted for all of my reservations. Apparently, their website (even when you click that you are in the US or another country) only actually holds reservations paid with credit cards if they are Argentine credit cards. I pointed out how this was stated no where on the website and that it appeared to process my card, and even issued me a confirmation number. I believe she referred to all of this as a "glitch." A glitch implies minor, this was major...all my flights had been lost. Fortunately, since I don't plan far in advance, I was still able to get on all my flights, but the cost had gone up. Internet/Aerolineas Argentina 1, Strategerist 0.

On Christmas Day in both airports (and later a third, the one in Iguazu), I spend time wandering around looking for an Argentine SIM card to put in my international phone. After a while a nice vendor who spoke some English told me they don't sell them in the airport. I still don't fully believe him since I saw a kiosk that clearly said they sold the chips, but it didn't matter, since most things were closed in airport. I figured I could pick on up in Iguazu. In fact, I told a cab driver that I was looking for a SIM card. He then told me that he had a passenger from Ciudad de la Este (Paraguay...oh, and by the way, a major hub for Hizballah) who had bought a card in Cordoba, Argentina, and had left it in his car, but that if I wanted it I could have it. I politely declined, thinking about the ramifications of putting a possible Hiz chip in my cell phone with which I often cross the Israeli border. Not a good visual. I finally get back to Buenos Aires and renew my quest to find a SIM card (day 3 in country). But it's Sunday, so this is no easy task. I head to the electronics and touristy area of the city, near Florida Street (or is it Flo Rida?). I finally managed to locate a chip at a kiosk in a shopping mall...affectionally called "shoppings" here. I pay my 12 dollars (relatively cheap compared to other countries) and I'm about to bounce out of the mall happy, when the kiosk vendor tells me that it has no credit, but I can purchase some at any small store along the main drag. His advice was my downfall. I spent the next hour (maybe more) wandering up and down Florida looking for a place that recharged credit on phones. Some places were helpful "no, we don't do that, but I think the store one block down on the right does." Others were less so, with a shrug of the shoulders or a blank look, which basically said "how should I know?" After walking in and out of stores, I decided to try a different part of town and walked into a bodega of sorts. I waited on line, asked the guy if he could put credit on my phone and he said no. I asked him where I could find a place. And he yelled at me "how the heck should I know" (it was in Spanish). I'm thinking, you should know, because you have a phone, and you have to put credit on it somewhere. So unhelpful. SIM Card/Credit 1, Strategerist 0.

I couldn't find my cell phone charger before I left town, but I figured with a Nokia, I should be able to pick one up relatively easily. This wasn't an issue until Monday because A) I still had enough charge in my phone and B) it's not like I had a SIM card or credit to actually use it. I went to an electronics store on Monday morning with a friend of mine from grad school who lives in BA. He took me into a store and the guy was super helpful, showing me the different chargers. I showed him my phone and he suggested I go with a mini USB charger, which plugs in to the top of my phone. I told him that's not usually how I charge this phone and explained my old charger was a thin circle, but I was happy to give it a shot. He demonstrated how to use it in the store and I was off for the day of touring. When I got back to the hotel later that night, I plugged the charger into the wall and hooked up my phone. Nothing. Tryed a different outlet. Still nothing. A third. Nothing. GRRRR. So Tuesday morning I head back to the store with the charger in hand and explain that it doesn't work. He starts to plug it in to check, when he notices the small hole (that I pointed out to him the other day) for the charger. He hits his forehead and tells me that he gave me the wrong charger (um, yeah, you think?). Cellphone 1, Strategerist 0.

Just to compound my technological woes, on Tuesday night I try booting up my computer. You know, I'm feeling lucky now that I have a working telephone with charger and the battery pack to my laptop dies. It has endured some wear and tear over the last five years, but it won't work with my computer. So now I'm computerless. I throw the battery pack and cord (it's really the cord that's shot) in my backpack and head out of my day of touring, with 3 agenda items for the day 1) tour BA, 2) get a new battery charger and 3) recharge my phone (again). 1 and 3 are accomplished relatively easily, but 2 has me a bit stymied. I tried a bunch of different stores in some different neighborhoods, before someone pointed me to a computer shopping center. Once there I realized I would be in good hands, but still got sent from store to store. I went to one store that specialized in Dells, they sent me to an actually Dell store. Dell doesn't have the battery pack until January. They took me to another store, where I got to bargain for my new battery (not cheap). So now I can connect to the internets. Computer 1, Strategerist 0.

All told: Technology 4, Strategerist 0

5 comments:

Jordan Salvit said...

Strategerist,

Now that all your technological woes are over, the rest of the trip is going to be chock full of touring and fantastic food! Can't wait to hear about all the good stuff!

Anna said...

First, I read this post aloud to my roommate and she seemed shocked that this happened somewhere other than the holiest of lands.

Second, posts like this make me long for a simpler time. Perhaps you need to go back to Turkmenistan (home to my favorite dictator, thanks to you, and about whom there was an article in the Economist the other week that I read aloud at the dinner table).

Anna said...

Thatès a lot of reading aloud, now that I think about it.

Chief Strategist (strategerist) said...

From Alon:
One more tech fail - I can't post my comment to your post re: tech fails

My comment, for the record:

Explain to me how you got time to see anything with all of this hooplah?! So entertaining, I had to read it aloud to my ladies.

The Taker said...

Flo Rida is the name of a rapper.
But then, every broken word has a rapper using it.